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Call 9-1-1 for HELP when:


• You are witness or are the victim of a crime.
• You smell smoke or see a fire.
• You are a witness or are involved in a serious accident.
• There is an emergency illness or injury.
• There is a child, senior citizen or handicapped person lost, confused or frightened.
• There is a child, senior citizen or handicapped person in need of special assistance.
• There is any type of situation that is potentially dangerous or life threatening and you are not sure who to call.


What information is needed when calling 9-1-1?

When the 9-1-1 Telecommunicator answers, give them the following information:

• Provide the actual location of the emergency (Where is the emergency?)
• State the nature of the emergency (What is the emergency?)
• Provide your phone number along with your name and address (Who is providing the information about the emergency?)
• Any additional pertinent information (When did it happen? Why did it happen?)


Remember to stay calm, speak clearly and remain on the line to answer all of the 9-1-1 Telecommunicator’s questions.